Frequently Asked Questions 

 

   FAQ

About Kid Wonder

What is Kid Wonder?

Kid Wonder is a monthly subscription box just for KIDS! At Kid Wonder, we are all about fueling creativity through adventure, discovery, and imagination!  Our goal is to provide busy families with exciting hands-on educational activities that will encourage learning through play, delivered in an affordable and convenient monthly subscription box!

How to contact Kid Wonder

Questions or concerns? Contact us via email at support@kidwonderbox.com. We are excited to hear from you!

About our Subscription Boxes

How does it work?

Subscribing to Kid Wonder is as easy as 1-2-3! Start by purchasing a subscription. Your new subscription box will ship directly to you from our warehouse around the 1st of each month. All subscription plans automatically renew unless you purchase them as a gift. Gift purchases have the option of turning off the auto-renew feature at checkout.  

What are the subscription lines offered?

Currently we are only offering our Little Dreamers Box subscription line for ages 3-6. at this time. We plan to launch Big Adventurers (ages 5-8) and Junior Explorers (ages 7-10) sometime in 2018! Follow us on Social Media or subscribe to our monthly newsletter to receive updates on when these boxes will be available!

What's included in every box?

Each box will come with 5 complete Activity Kits! Each Activity Kit will contain various crafts and projects designed according to that months theme, depending on which subscription box you purchase. All Activity Kits contain everything your child needs to get started! This includes supplies such as glue, scissors, paint and paint brushes and even smocks for the messier crafts!

How does the subscriptions work for siblings?

Do you have a second child who would love to join in on the fun? For only $15 more you can get 2 sets of all crafts and activities in 1 box!

Little Dreamers Box

The suggested age range for the Little Dreamers Box is 3-6.  This does not mean that older children will not enjoy receiving this box. We tailor the educational content specifically for ages 3-6, however the crafts and other projects may be enjoyed by older children as well. 

Junior Explorers Box

Launching 2019! The suggested age for the Junior Explorers Box is 7-10 years old. We design all of our crafts, educational materials and projects specific to this age group.

Big Adventurers Box

Launching late fall in 2018!The suggested age for the Big Adventurers Box is 5-8 years old. The minimum age suggested for this box is 5 years old due to the higher level concepts and themes being introduced. Older children can participate as well, especially if they have a passion for history and would like to join us on an adventure through time.

Ordering and Shipping

How much does a subscription to Kid Wonder cost?

A month-to-month subscription is $24.95. You can also chose a 3,6 or 12 month subscription prepay option that will allow for additional savings.

How much does shipping cost?

We charge only $5 flat rate shipping within the domestic US on each box. For Canada we charge $15 shipping, $20 to the UK.

How soon after I place my order will I receive my box?

All boxes ship out from our warehouse around the 1st of each new month. As long as you subscribe by the last day of the month, your box will ship to you around the 1st  of the next month. For example, if you subscribe on July 31st your first box will ship August 1st. If you subscribe August 1st, your first box will ship September 4th. 

How can I find out where my package is

You can track your package at anytime after it has shipped by logging into to your Account page on our website. From the Account page, click “Subscriptions”, from there click “track package” on your subscription card. 

Our cancelation policy

Canceling your subscription is a easy process! You can do so by logging into your Account page on our website. From the Account page, click “Subscriptions”, from there click on “manage subscription”, there is a option to cancel your subscription. Please understand that this will not issue a refund, only stop your subscription from renewing. For more questions please contact us via email at support@kidwonderbox.com.

Can I order Kid Wonder Boxes as a gift?

Yes! Kid Wonder Boxes make great presents! You have the option of ordering a digital gift card through our website that will be emailed to your gift recipient. You may also gift our single boxes located in our gift shop, or even a month-to-month, 3, 6 or 12 month subscription!


May I order Kid Wonder Boxes to be delivered outside of the US?

Yes! We now offer shipping to Canada and the UK!

What payment methods do you accept?

For your convenience we accept payment via Paypal as well as all major credit cards including VISA, Mastercard, Discover and American Express.

Can I purchase a subscription to Kid Wonder in a retail store?

At this time, all Kid Wonder subscriptions are available only for purchase through our website. 

Can I apply more than one discount to a order?

No, only one coupon code can be applied to each order. Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders.

Managing your subscription

How does the automatic renewal feature work?

All subscriptions will renew on the 11th of each month of according to the term that you purchased.  Please contact us via email at support@kidwonderbox.com for additional questions.

How can I update my shipping and/or billing address

You may update any of your account information, including shipping and/or billing address by logging into your account on our website. 

Our cancelation policy 

You may cancel your subscription with us at anytime as long as it is after you have received your first box. Canceling your subscription is a easy process! You can do so by logging into your Account page on our website. From the Account page, click “Subscriptions”, from there click on “manage subscription”, there is a option to cancel your subscription. Please understand that this will not issue a refund, only stop your subscription from renewing. For more questions please contact us via email at support@kidwonderbox.com. 

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